Software & Technology

A complete software stack for every layer of parking operations

Transaction-based video monitoring, proprietary Face Parking facial recognition through tinted windows, 98% OCR LPR cameras, mobile validation app with five discount types, retail POS integration, and a full server licensing suite. Every platform built and supported by Automated Machines.

98%
LPR OCR recognition accuracy
5
Validation discount types
NIR
Tinted-window face detection
24/7
AI monitoring and alerts
Monitoring Platform

Full visibility and remote control of every lane

Automated Machines monitoring platform showing transaction-based video across three display screens

The monitoring platform is the operations center for your parking facility. It aggregates every access event, payment transaction, alert, and camera feed into a single browser-based dashboard. There is no dedicated workstation required: operators access it from any device on the local network or remotely through a secure connection.

Every transaction is linked to its video clip at the moment of the event. Dispute resolution takes seconds instead of hours: an operator searches by plate number, date, or lane, and the monitoring platform retrieves the exact entry video, exit video, and payment photo with timestamps and LPR data. Evidence is exportable for incident reports or law enforcement requests.

  • Transaction-based video: entry, exit, and payment events linked to video clips
  • Real-time alerts for equipment failures, offline lanes, and critical events
  • Remote barrier open or lock from dashboard or mobile phone
  • Investigations by plate, date range, time, lane, or event type
  • Complaint resolution with synchronized video, LPR photo, and timestamp
  • Equipment health dashboard with uptime and error logs per device
  • Role-based access: operators, supervisors, and administrators
  • Export to PDF or CSV for management reports
Monitoring Server License (ref: LUAM)
$1,300 USD
Proprietary Technology

Face Parking: driver identification through tinted windows

FACE
PARKING
Exclusive to Automated Machines

NIR sensors penetrate automotive tinting that blocks standard cameras

Plate read and face identification occur simultaneously in a single pass

No driver interaction required: identification is passive at normal approach speed

Face Parking is proprietary technology developed exclusively by Automated Machines. No other access control manufacturer offers this capability. The system is built for facilities where knowing who is driving matters as much as knowing which vehicle entered.

Standard cameras fail against tinted automotive glass because visible light is attenuated by the film. NIR sensors operate at a wavelength that passes through most automotive tinting, making the driver's face visible even in dark-tinted vehicles that would otherwise be opaque to a standard camera.

The result is a dual identification record per transaction: the license plate and the driver's face are captured together. If a registered subscriber's vehicle enters but the driver does not match the registered operator, the system generates an alert for immediate review.

  • NIR (Near-Infrared) sensors, not visible-light cameras
  • Reads through factory and aftermarket automotive tinting
  • Dual identification: license plate + driver face, simultaneously
  • Alert generation when detected driver does not match registered operator
  • Searchable face database with timeline of appearances
  • No driver action required: passive identification at normal speed
  • Full privacy compliance documentation included
  • Unique in the market: not available from any other manufacturer
Request Face Parking information
LPR Camera System

98% OCR accuracy on plates from any country

License plates from US states, Canada, Mexico, Europe and Asia recognized by Automated Machines LPR camera

The LPR camera (model UP-LPR101V2) uses character-based optical character recognition. Rather than matching plate images against a library of country-specific templates, the system reads each character individually. This means a plate from Hawaii, Ontario, Baja California, or Germany is handled identically, with no firmware update or region configuration change required.

At 98% recognition accuracy, fewer than 2 in 100 transactions require manual intervention. The camera operates from full sunlight to 0.01 lux with four high-power white LEDs for nighttime capture. IP65 weatherproof rating covers rain, dust, and temperature extremes from -35C to +70C, making it suitable for both indoor and outdoor lane installations.

The camera installs inside the barrier housing, where it is protected from tampering and weather. Alternatively it can be mounted externally for wider capture angles at high-speed approaches. A 32GB MicroSD card buffers reads locally if the network is interrupted, preventing data loss.

Model
UP-LPR101V2
Resolution
4 Megapixels
Min. illumination
0.01 Lux
Protection
IP65 / Surge 4KV
OCR Accuracy
98%
Operating temp.
-35C to +70C
LPR Camera unit price
$1,400 USD
Validation App

Five discount types, per-tenant permissions, Android and Windows

Validation App scanning a parking QR ticket to apply discount Validation App searching by license plate to apply parking discount

The Validation App is used by store tenants, retail staff, and event hosts to grant discounted or free parking to their customers. Available on Android and Windows, the app connects directly to the parking access control system over the local network or an internet connection.

A validator scans the customer's parking ticket QR code or enters their license plate number. The app instantly applies the configured discount to that transaction. The vehicle exits without needing to visit the automated payment station when a full free pass is applied.

Each business or tenant in the facility gets their own login with independently configured permissions. An operator can assign which discount types each tenant may use, set a daily usage limit per plate to prevent abuse, and view usage reports by tenant.

Supported discount types

Free Time

Grants a fixed number of free minutes. After the free period expires, standard rates apply. The most common validation type for retail tenants granting a 1-hour or 2-hour courtesy period.

Discount

Applies a percentage reduction to the calculated parking fee. For example, a 50% discount reduces a $10 charge to $5. The customer still pays at the APS, but at the discounted rate.

Special Rate

Overrides the standard rate structure with a fixed price for the validated parking period. Useful for event pricing, VIP rates, or promotional flat-rate parking.

Maximum Cap

Limits the maximum amount the customer pays, regardless of duration. For example, a $5 cap means the customer never pays more than $5 even for a full-day stay. Standard rates apply up to the cap amount.

Free Pass

100% free exit. The vehicle exits without any payment interaction at the APS. The barrier opens automatically. Used for VIP guests, employees, service vehicles, or full courtesy parking campaigns.

Retail POS Integration

Pay for parking at the store checkout, not the kiosk

Store checkout lanes integrated with parking access control system for automatic discount application

Retail POS integration connects the parking access control system directly to the checkout terminals in your store. When a customer makes a purchase, the cashier enters the customer's license plate number or scans the parking ticket QR code at the register. The store's POS system sends a discount or payment authorization to the parking platform in real time.

The customer drives to the exit, the LPR camera reads their plate, and the barrier opens automatically because the transaction is already resolved. There is no stop at the automated payment station and no separate validation step required. For retail tenants, this eliminates the friction that leads to validation abandonment and negative customer experiences.

Automatic discounts based on purchase amount are supported: spend over $50 and receive 1 hour free, spend over $100 and receive 2 hours free. Thresholds and discount values are configured per store in the parking management platform and can be updated remotely without visiting the site.

  • Direct connection from store POS to parking access control server
  • Cashier enters plate or scans QR ticket at standard checkout terminal
  • Automatic discounts based on purchase amount with configurable thresholds
  • Vehicle exits without stopping at any additional kiosk
  • Eliminates APS queues for validated store customers
  • Per-store configuration: discount type, thresholds, usage limits
  • Transaction log by store, cashier, date, and plate for reconciliation
  • Operational at major retail chains across North America and Latin America
POS Integration Module (ref: INTLCAJAS)
$1,500 USD
Generally included in full-system deployments
Permit Management

Subscribers module: contactless access for permit holders

Monthly parkers and permit holders enter and exit without tickets, without stopping, and without payment interaction. Their plate is their credential.

LPR reads plate at approach, validates against subscriber database instantly

Barrier opens automatically for valid, active permit holders

Multiple permit categories: monthly, weekly, time-of-day, zone-restricted

Validity periods and expiration dates managed from the server

Blacklist for suspended or revoked permits blocks entry immediately

Access schedule enforcement: permit only valid Monday through Friday 6AM-8PM

Entry and exit logs with timestamps for every permit transaction

License: $700 per console (ref LSCMCG-2)

Software Licenses

Complete software license pricing

All software licenses are one-time purchases per installation unit (per console, per PPA, or per facility server). Annual software maintenance is quoted separately after the first year. Prices in USD.

Ref Description Price (USD)
Console Licenses (per entry or exit console)
LSCMCG-2 Subscribers & Permits Module
Contactless access for monthly and permit holders by plate. Multiple permit categories, validity periods, schedule enforcement, blacklist management.
$700
LSCINF-1 VoIP Intercom (per console)
Two-way voice communication between the console and the monitoring station. Driver presses call button; operator responds from dashboard or mobile.
$550
Automated Payment Station (APS) Licenses
LSCMINF-1 VoIP Intercom (per APS)
Same intercom capability as console version, installed on an APS unit. Driver contacts operator if they need help with payment or have a dispute.
$550
LSCCDT-1 Payment Terminal License (per APS)
Software license for the integrated payment terminal in the APS. Enables card processing (Visa, Mastercard, Amex, Discover), NFC/contactless (Apple Pay, Google Pay), and QR digital wallet payments.
$400
Server Licenses (per facility)
LUAM Monitoring Server
Transaction-based video recording, real-time alert dashboard, remote barrier control, investigation tools, equipment health monitoring, and role-based access management.
$1,300
LSSVFAC-1 Billing Server
Rate table management, billing logic, electronic invoice generation, discount and validation engine, payment reconciliation, and Retail POS integration connector.
$1,600
LUAR Reports Server
Management reporting dashboard: revenue by period, occupancy trends, transaction volume, lane utilization, payment method breakdown, and tenant validation usage. Export to PDF and CSV.
$650
Guidance Software
LSADMG-1 Guidance Server Software
Live occupancy map, zone configuration, bay-level status, Find-My-Car search, historical occupancy statistics, and integration with monitoring platform.
$5,000

Prices are list prices in USD. Annual software maintenance is quoted separately. Contact us to discuss bundled licensing for multi-facility deployments.

Platform Capabilities

Everything your operations team needs in one platform

1

Remote barrier management

Open or lock any barrier from the monitoring dashboard or from your phone. Every remote action is logged with operator name, timestamp, lane, and reason code. No need to dispatch a technician for a simple assistance request.

2

Transaction-based video

Each access and payment event is linked to a synchronized video clip. Resolve a customer dispute in under 30 seconds by pulling the entry video, LPR photo, and payment record for any transaction. No manual timeline scrubbing required.

3

Real-time equipment alerts

The platform monitors every connected device continuously. An offline console, a jammed printer, a failed payment terminal, or a camera error generates an immediate alert with the affected device, fault type, and time. Proactive diagnostics prevent unplanned downtime.

4

Revenue and reporting

The reports server tracks revenue by lane, payment method, period, and tenant validation. Occupancy trends, peak hours, and turnover rates are available on demand. Management reports export to PDF or CSV for weekly and monthly reviews.

5

Role-based access control

Separate permission levels for operators, supervisors, and administrators. Operators can open barriers and pull video. Supervisors can manage rates and validations. Administrators control user accounts, system configuration, and license management.

6

AI self-management module

Included at no additional cost with every installation. The AI module monitors system health 24/7, generates proactive diagnostic reports, and sends alerts before a component failure affects operations. Integrated with the monitoring server license.

Frequently Asked Questions

Software & Technology: what you need to know

What is transaction-based video recording in a parking system?

Transaction-based video recording links each parking event (entry, exit, payment) to a synchronized video clip from the relevant camera. Instead of reviewing hours of continuous footage, operators search by plate number, date, time, or lane and retrieve the exact video segment. This is used for dispute resolution, fraud investigation, and security incidents. The monitoring platform indexes all events automatically, so no manual tagging is required.

How does Face Parking work and why does it require NIR sensors?

Face Parking is proprietary technology exclusive to Automated Machines. It uses Near-Infrared (NIR) sensors instead of standard visible-light cameras. NIR light penetrates tinted automotive glass that would otherwise block the driver's face. The system identifies the driver and simultaneously reads the license plate, creating a dual identification record. It generates an alert when the detected driver does not match the registered operator of a subscriber vehicle. All biometric data handling includes full privacy compliance documentation.

What license plates can the LPR camera read?

The LPR camera (model UP-LPR101V2) uses character-based OCR recognition, reading individual characters rather than relying on plate-format templates. This allows recognition of plates from any country, including all US states and territories, Canada, Mexico, Europe, and Asia, without firmware changes or region-specific configuration. Recognition accuracy is 98%, and the camera operates day and night down to 0.01 lux with IP65 weatherproof rating.

What discount types does the Validation App support?

The Validation App supports five discount types: free time (fixed free minutes), discount (percentage reduction), special rate (fixed override price), maximum cap (limits the maximum amount paid regardless of duration), and free pass (100% free exit without any payment). Each tenant or retailer gets independent permissions and can be assigned one or more discount types. A daily usage limit per plate prevents validation abuse.

How does retail POS integration work?

Retail POS integration connects the parking access control system directly to the store's checkout terminals. When a customer makes a purchase, the cashier enters the customer's plate or scans their parking QR ticket, and the store's POS sends a discount or payment authorization to the parking system. The customer drives to the exit and the LPR camera reads their plate; the barrier opens automatically because the transaction is already resolved. This eliminates APS queues for store customers.

What is the Subscribers module and how does it work?

The Subscribers module (ref LSCMCG-2, $700 per console) manages permit holders and monthly parkers. Each subscriber's license plate, permit category, validity period, and access schedule is stored in the system. When a subscriber's vehicle approaches, the LPR camera reads the plate, validates it against the subscriber database, and the barrier opens automatically without a ticket or payment. Supports multiple permit categories including monthly, weekly, time-of-day, and zone-restricted permits.

Can the monitoring platform open barriers remotely?

Yes. Authorized operators can open any barrier from the monitoring dashboard or from a mobile phone. The remote open action is logged with operator name, timestamp, lane, and reason code. Operators can also lock a barrier remotely during a security incident. This capability eliminates the need for on-site staff to manually release a barrier for every assistance request, reducing response time and staffing requirements.

Get started

See the platform in action at your facility

Request a live demo of the monitoring platform, validation app, or Face Parking. Our team will walk you through every module with your specific use case in mind.

Request a Demo